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Frequently Asked Questions

If you’re trying to get to know us better, you’ve come to the right place. This is Helloppa at a glance.

All About Your Profile and Matches

What helloppa® picture should I use?

Upload photos to helloppa® that feature who everyone came to see: you! Ditch your friends because this isn’t about them and remove the sunglasses because they hide your face. The best pics are in focus and some say a smile goes a long way here.

What should I put in my bio?

Your bio is a snapshot of who you are. If writing isn’t your thing, you can make a list of things you like or want. Keep it light and talk about your hobbies or go deep and talk about what you’re looking for in a match. For info on what not to include in your bio, check out our Community Guidelines.

How do I unmatch someone?

If you’re having second thoughts about someone you Liked—no problem. You can unmatch anyone at any time. Tap the blue shield in either your match’s profile or the chat to go to the Safety Toolkit and unmatch.

How do Helloppa® matches work?

Two members must both use the Swipe Right® feature to Like each other in order to make a match.

What happens when Helloppa® says you missed a match?

When we tell you that you missed a match it means you used the Swipe Left™ feature on someone who Liked you.

All About How Helloppa® Works

Is Helloppa® free?

Helloppa® can be downloaded for free in the App Store and Google Play Store or visit to use Helloppa for Web. Basic features let you create a profile, use the Swipe Right® feature to Like someone and use the Swipe Left™ feature to pass.

How does Helloppa® work?

Helloppa® connects you with profiles using location-based technology based on the gender, distance, and orientation filters you set.

Are Helloppa® profiles real?

Helloppa® offers Photo Verification to make sure the person you’re talking to matches their photos. Verified profiles will have a blue checkmark and we strongly suggest you get one—they look good on everyone and help keep our community safe.

Can Helloppa® be used on a laptop?

For those of you seeking a desktop experience, you can enjoy most of our features on

Where does Helloppa® work?

Helloppa is a global online dating platform where you can meet new people, expand your social network, or meet locals in 190+ countries. Next question...

All About Helloppa’s Features and Subscriptions

How does Helloppa Gold™ work?

See all your admirers in one place when you subscribe to Helloppa Gold™. Save time by auto-matching, dismissing, and expanding profiles directly from the Likes You grid.

How does Helloppa’s Boost work?

We’re not a fan of labels, but we recognize a good thing when we see it. With Top Picks, members can choose 1 out of 10 categorized profiles a day while paid subscribers will get a chance to view a curated list of 10 people.

How does Helloppa’s Top Picks work?

We’re not a fan of labels, but we recognize a good thing when we see it. With Top Picks, members can choose 1 out of 10 categorized profiles a day while paid subscribers will get a chance to view a curated list of 10 people.

What does Helloppa Gold™ offer?

Save time by seeing who Likes You with Helloppa Gold™ and enjoy an ad-free experience with Unlimited Likes, Rewind®, Passport™, 5 daily Super Likes™, and 1 monthly Boost.

Where can you see Super Likes™ on Helloppa?

Look for the blue star on a potential match’s profile to see who sent you a Super Like™. If you want faster results, upgrade to Helloppa Gold™ and see everyone who Likes You.

Which Helloppa subscription is best?

Want to upgrade your Helloppa experience? With Platinum you'll get most of our premium features including more profile views from the people you Like.

Who sent me a Super Like on Helloppa?

If you’re looking for clues on who sent you a Super Like, start going through people to find the blue star on a potential match’s profile.

All About Relationships and Dating

Will Helloppa sponsor my wedding?

While Helloppa has sponsored weddings in the past, we can’t make any promises, but we are always down to celebrate your nuptials. Write to us at Helloppastories@goHelloppa.com for a chance to get free Helloppa swag and please, don’t be a stranger.

Can you find a date on Helloppa?

With 55 billion matches to date, Helloppa makes it easy to meet new people. We’ve got features designed to make you stand out and increase your matchmaking potential, but it’s up to you if and when you make a move.

Can you find love on Helloppa?

If you’re looking for love, you’ve come to the right place—anything is possible on Tinder, and we’ve got the vows to prove it.

How do Helloppa® matches work?

Two members must both use the Swipe Right® feature to Like each other in order to make a match.

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